Delivery Information
How does the delivery process work?
Suggested text: • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. • International Shipping – International clients do not pay import duties levied by their government to Artecue. Clients will have to pay the customs duty to the courier provider in order to receive the product.
How are items packaged ?
We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging.
Range of Delivery locations
What is the range of locations to which Artecue ships their products ? Artecue ships throughout India! Login soon to our website as we add more countries to our shipping locations.
How to Track order :
My order has been shipped. Now how can I track it?:
• Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
• You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some of our trusted courier partners:
1. Aramex – http://www.aramex.com/
2. DTDC – http://www.dtdc.in/
3. Bluedart – http://www.bluedart.com/
4. Ecom Express – http://www.ecomexpress.in/
5. Wow Express – http://www.wowexpress.in/
6. Delhivery – http://www.delhivery.com/
7. Tanvi Express – http://www.tanviexpress.com/
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Delivery Time ?
What is the estimated delivery time? We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
